OPERATIONAL CONTINUITY INFRASTRUCTURE

YOUR PHONE RINGS.
YOUR BUSINESS RESPONDS.

NOTHING SLIPS.

24/7 AI reception, intelligent call routing, CRM automation, and complete call intelligence for high-velocity service businesses.

10:47 PM
Incoming Call
Roof Repair Inquiry
10:47 PM
Appointment Booked
Estimate Scheduled
10:47 PM
Emergency Routed
Plumbing Emergency
24/7 COVERAGE
Never miss another call. Day or night.
SMART CALL ROUTING
Urgent calls reach the right person immediately.
CRM AUTOMATION
Every call logged, tagged and stored automatically.
COMPLETE CALL INTELLIGENCE
Transcripts, summaries and outcomes in your CRM.
BUILT FOR HIGH-VELOCITY BUSINESSES
Roofing, HVAC, Plumbing, Electrical, Restoration & more.

BUILT FOR BUSINESSES THAT NEVER STOP.

Roofing
HVAC
Plumbing
Electrical
Restoration
Landscaping
Automotive
And More

Emily is your AI receptionist.

She answers inbound calls, captures lead details, identifies urgency, and sends the summary instantly.

No voicemail. No lost lead. No call disappearing just because your team was busy doing the work.

No case studies.
No curated quotes.
No testimonials written by
someone who wants your business.

See that icon in the bottom right corner?

That's Emily. Live. Right now.

Talk to her. Give her a scenario. Pretend she works for your business — your trade, your call types, your customers.

Then decide.

That's not a demo. That's the product.

24/7 inbound call answering
Lead capture and call summaries
Urgency tagging
Instant SMS notifications
A live dashboard for every call
Follow-up visibility
Appointment booking
Call records and communication history
A system your whole team can see

Emily answers the front door.

Setera organizes what happens next.

I did not start with AI.

It started with a phone ringing.

A trades business can do everything right. Good work. Good reviews. Referrals. Trucks on the road. Money spent on ads. Years of reputation built one job at a time.

Then the call comes in.

And nobody answers.

Not because they don't care. Because they're on a job. In a crawlspace. On a roof. Running wire. Cutting tile. Managing a crew. Already talking to another homeowner. Doing the work that made the phone ring in the first place.

But the caller doesn't know that.

They just hear silence.

So they go back to Google and call the next contractor.

That job disappears before the business even knows it existed. And until now…. it was un-trackable.

This is why Setera exists.

Not AI for the sake of AI. Continuity for the moments where business usually breaks.

Emily answers. Every call gets logged. Every lead gets categorized.

Because the phone ringing isn't just noise. It's demand.

Nothing slips.

The big play.
The dinner table.
The drive with your nephew.

Your phone buzzes.

You don't know if it's a $15,000 job or a wrong number. So you step away. Just in case.

Or you don't answer. And wonder about it the rest of the night.

Emily ends that.

Every call gets answered, captured, and categorized while you stay present. When you're ready, the full picture is waiting in your dashboard.

You don't have to choose anymore.

SUNDAY · 2:14 PM
While you're on the sideline
Incoming — (000) 000-8823
Emergency repair · Water damage reported
URGENT
Incoming — (000) 000-4401
Quote request · Not urgent
FOLLOW UP
Incoming — (000) 000-1197
Inspection · Flexible timing
CAPTURED
✓ Emily answered all 3 calls. SMS sent to you.

What are missed calls
actually costing you?

Use your own numbers. Your close rate. Your average profit per job. Your missed calls per day. We're not asking you to trust our math. We're asking you to see yours.

1234567
Monthly Missed Calls × Close Rate × Avg Profit Per Job = Monthly Revenue Bleed
Your monthly revenue bleed
$0
Enter your numbers above
Jobs you'd close
0
per month if every call was captured
Could your crew handle 0 extra jobs next month?

Why not just hire a receptionist?

A receptionist costs $3,500 to $5,000 a month before benefits. They work set hours. They get sick. They take vacation. Turnover happens.

An answering service reads from a script. They don't know what urgent means for your business. They can't tell the difference between a callback request and a pipe bursting right now.

Emily knows your business. Works 24/7. Never calls in sick. Gets better over time.

You're not replacing a person. You're filling a gap that was never covered in the first place.

Two problems.
One fix.

A

I'm missing calls because I'm still doing the work

You're the business. In a crawlspace, on a ladder, with a crew. Every missed call is a lead that found someone else.

  • Every missed call has a price tag
  • Owner-operator with no one to cover phones
  • Revenue bleeding while you work
  • Emily plugs the leak — every call answered while you do the actual work
B

We're getting the volume, but the system can't keep up

Volume isn't the problem — managing it is. Overwhelmed team, jobs slipping through cracks, no one knows what's urgent.

  • Emily as air traffic controller
  • Red, yellow, green, blue triage — instantly
  • Know which calls need action first
  • Operational chaos becomes a system

How Emily works

01
Call comes in
Your number forwards to Emily. No new number. Nothing changes for the caller.
02
Emily answers
Captures name, number, reason, urgency, and best callback time. Every time.
03
Status assigned
Every call gets a colour.
🔴 Red — Urgent. Act now.
🟡 Yellow — Follow up.
🟢 Green — Captured.
04
You're notified
Right person gets an SMS instantly. Dashboard updated. Nothing slips.
05
The job keeps moving
From captured lead to follow-up, appointment, quote, booked work, or completed job — every stage can be tracked inside the system.

Wake up knowing what happened.

Every call Emily handles appears in your Setera dashboard. Red for urgent. Yellow for follow up. Green for captured. Blue for in progress.

No digging. No chasing. No "did anyone call back?"

Just the truth of what came in.

Setera analytics dashboardSetera peak call hours and top call reasons

Your mornings stop starting with a guess.

Every call from yesterday is already sorted. Nothing to dig for, nothing to wonder about.

You know who called. You know what they needed. You know who still needs a callback, and who's already booked.

Your team isn't guessing what matters first — it's already color-coded.

Every lead has an owner. Every opportunity has a next step. Nothing sits in limbo because nobody remembered to follow up.

You stop replaying yesterday's "did anyone call back?" You already know.

Complete transparency.

We don't offer a guarantee. We offer complete transparency.

Every call logged. Every event timestamped. Nothing hidden. You see exactly what Emily captured, when, and what happened next.

That's the confidence we offer. Not a promise — a record.

You're live in 10 to 14 days on average.

No new number. Just call forwarding. Nothing changes for your callers — except every call gets answered.

10–14
Avg. days to go live
0
New numbers needed
24/7
Emily answers

The phone is ringing right now.

Somewhere today, a homeowner is calling a contractor because they need help.

If nobody answers, they won't wait.

They'll call the next company on Google.

Setera makes sure that moment doesn't disappear.

Or email Tyson directly
✉ tyson@heysetera.com